Coordinator of Student Experiences

The University of Pikeville is seeking applications for the full time position of Coordinator of Student Experiences. This position is responsible for assisting Family and New Student Connections in collaborating with Admissions and the Division of Student Success to create a seamless transition from status as an admitted student to a First Year to a Second Year UPIKE student. The coordinator will work in direct collaboration with the Division of Student Success to create a safe, engaging, and inclusive learning environment for all students at the University of Pikeville. 


  1. Assists with planning, organizing, and hosting a variety of events and programming for families and students including, but not limited to, GROWL, UPIKE FIRST Week, Family Weekend, and the UPIKE Family Road Show.
  2. Assists with the management of annual communication and social media plans for Family Connections, First Year Experience, and Second Year Experience.
  3. Leads family data management efforts to ensure accurate information is in The UPIKE Family Experience communication portal and UPIKE’s database by: 
    1. Sharing reports with Advancement to ensure family contact information is included in Ellucian.
    2. Including names of prospective families provided by Admissions in The UPIKE Family Experience communication portal.
    3. Collecting and sharing data with Institutional Research as needed.
  4. Serves as an instructor of FS 102 (First-Year Seminar) each academic semester.
  5. Assists with hiring, training, and mentoring UPIKE FIRST orientation leaders.
  6. Participates in campus-wide committees as related to student experience programs.
  7. Trains and oversees work study students.
  8. Perform other duties as assigned.


Position requires daily contact with co-workers, supervisor, students, faculty, and staff in order to effectively coordinate student experience programs. These relationships are maintained through e-mail, fax, telephone, and person-to-person contact.

Education/Skill Requirements:

  • Bachelor’s degree required.
  • Must be student oriented and have a compassionate nature with the ability to be empathetic to student needs.
  • One year of experience in a student services role is preferred.
  • Experience with helping at-risk students in a university environment is preferred.
  • Knowledge and experience with student service factors in higher education.
  • Ability to work in a fast paced, collaborative environment.
  • Ability to creatively solve student issues in a timely manner.
  • Possess a valid driver’s license and a clear driving record with the ability to drive a 12-passenger van as permitted by the university.

The University of Pikeville offers a competitive salary commensurate with qualifications and experience. UPIKE offers a competitive benefits package including medical, dental, vision, and life insurance, telemedicine, long term disability, tuition waivers, a 403(b) retirement plan, and HSA, FSA, & dependent care accounts. UPIKE also offers a generous holiday schedule and paid leave program.

Important Notes: Resume and other application materials will be reviewed to determine if you meet the required qualifications for the position. If it is determined that you meet the required qualifications, your application materials will be used to identify a top group of the most highly qualified candidates. Please, specifically address the qualifications, competencies and desired qualifications in your resume and application materials.

The University of Pikeville is committed to providing a safe and productive learning, living and working community. To achieve this goal, we conduct background investigations for all final applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial and/or motor vehicle history.

The University of Pikeville is an equal opportunity employer committed to assembling a diverse, broadly trained faculty and staff. The University of Pikeville does not discriminate on the basis of race, ethnicity, color, sex, gender, gender identity, sexual orientation, religion, national origin, age or disabilities in its programs, activities, hiring, or the admission of students. 

For more information about the University of Pikeville, please visit Interested applicants should complete the online application by visiting In addition to the application, interested applicants are requested to attach to their application a letter of interest, current resume, and the contact information for three to five professional references.

Date Posted: 02/24/2022
Department: Student Success
Employment Type: Full-Time (40 hours)
Position Type: Staff