Director of TRIO Student Support Services

The University of Pikeville seeks a strategic and passionate leader to serve as the Director of TRIO Student Support Services. This leader provides leadership and direction for a federally funded TRIO grant program to serve the needs of first generation and low-income college students and students with disabilities. The Director will report to the Dean of Student Success and is responsible for all program components which include training, supervision and evaluation of staff, budget management, record maintenance and compliance with federal guidelines.


  1. Select, train, supervise and evaluate all staff.
  2. Develop procedures for implementing the TRIO SSS program including application and in-take processes, development of academic success plans and student advising guidelines.
  3. Facilitate accomplishment of the objectives of the TRIO SSS program by designing and implementing activities, procedures and programs.
  4. Develop and maintain an efficient record keeping system and provide reports as required.
  5. Plan and manage the TRIO SSS budget.
  6. Serve as liaison with the US Department of Education and campus personnel.
  7. Assure compliance with federal guidelines for TRIO SSS programs.
  8. Assure compliance with institutional policies and procedures.
  9. Recruit students for the TRIO SSS program at recruitment, registration and orientation events.
  10. Oversee assessment efforts to measure student learning, satisfaction and persistence.
  11. Participate in division of Student Success activities and events which may include evening and weekend work.
  12. Serve on campus committees.
  13. Attend meetings, training, and other requirements for TRIO and the division of Student Success.
  14. Assist with the development of grant proposals.
  15. Make presentations and otherwise represent the TRIO SSS program to the college.
  16. Serve as a liaison with outside professional organizations.
  17. Collaborate with or serve on various professional school committees. 
  18. Other responsibilities assigned by the Dean of Student Success.


Position requires daily professional contact with faculty, staff, supervisor, campus departments,andstudents.Theserelationshipsaremaintainedthroughe-mail,telephone, and person-to-person contact.

Education/Skill Requirements:

  • Master’s degree in higher education, student services, guidance, counseling, educational psychology, social work, or a related field.
  • Experience or demonstrated ability in such areas as personnel management, leadership and communication.
  • Familiar with TRIO programs and their purposes and be sensitive to the needs of disadvantaged students.
  • Three years of supervisory experience or progressively responsible administrative experience in higher education.
  • Proficiency with technology including TRIO-based software.
  • Ability to actively support the mission of the university by working with students, staff, and faculty to share in and promote the core values of the University of Pikeville.
  • Professional demeanor, discretion, and ability to empathize with an academic community.
  • Critical thinking skills and ability to use data to continually improve approaches and processes.
  • Excellent oral and written communication skills.
  • Team player; ability to synthesize multiple viewpoints and reach consensus.

The University of Pikeville offers a competitive salary commensurate with qualifications and experience. UPIKE offers a competitive benefits package including medical, dental, vision, and life insurance, telemedicine, long-term disability, tuition waivers, a 403(b)-retirement plan, and HSA, FSA, & dependent care accounts. UPIKE also offers a generous holiday schedule and paid leave program.

Important Notes: Resume and other application materials will be reviewed to determine if you meet the required qualifications for the position. If it is determined that you meet the required qualifications, your application materials will be used to identify a top group of the most highly qualified candidates. Please, specifically address the qualifications, competencies and desired qualifications in your resume and application materials.

The University of Pikeville is committed to providing a safe and productive learning, living and working community. To achieve this goal, we conduct background investigations for all final applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial and/or motor vehicle history.

The University of Pikeville is an equal opportunity employer committed to assembling a diverse, broadly trained faculty and staff. The University of Pikeville does not discriminate on the basis of race, ethnicity, color, sex, gender, gender identity, sexual orientation, religion, national origin, age or disabilities in its programs, activities, hiring, or the admission of students. Inquiries may be directed to the University of Pikeville Title IX Coordinator by calling 606-218-5344.

For more information about the University of Pikeville, please visit Interested applicants should complete the online application by visiting In addition to the application, interested applicants are requested to attach to their application a letter of interest, current resume, and the contact information for three to five professional references.


Date Posted: 12/21/2020
Department: ACE Program
Employment Type: Full-Time (40 hours)
Position Type: Staff
We are no longer taking applications for this position.