Ellucian Colleague System Manager (On-Site or Remote)

The University of Pikeville in Pikeville, Kentucky seeks a dynamic and committed professional to serve in the role of Ellucian Colleague System Manager to be the champion for Ellucian Colleague for the campus. Collaborate with key stakeholders to ensure best practices and maximum utilization of Colleague. 


  1. Maintain the integrity and utilization of the enterprise solution.
  2. Update and maintain production and development environments for Colleague.
  3. Apply software updates/patches as required.
  4. Maintain user account access and security protocols.
  5. Research and implement best practice training programs in collaboration with key stakeholders.
  6. Review and install new and related systems software modules.
  7. Implement new functions to support best practices across the enterprise system.
  8. Develop flat files that facilitate the import and export of data as required.
  9. Maintain and support the SQL data base.
  10. Develop, implement, and maintain enterprise resource planning system applications.
  11. Work across departments to understand integrated business and user needs, implements and tests product enhancements, maintains, modifies, and integrates the University’s ERP (Ellucian Colleague).
  12. Troubleshoot and problem solve existing processes and applications, utilize vendor resources, source code, and database queries; identify issues and recommend appropriate paths to resolution.
  13. Write moderate to complex SQL queries, views, and stored procedures; develop and deploy reports.
  14. Learn industry applications, such as Ellucian Colleague, by developing a solid understanding of software, data relationships, and underlying business processes.

Position requires daily contact with co-workers, campus departments, and Ellucian Team in order to exchange information, collaborate on work projects, receive problem reports, and establish Colleague access. These relationships are maintained through e-mail, telephone, and person-to-person contact.

Education/Skill Requirements:

  • Bachelor’s degree in computer science or related field is required.
  • Must have at least 3-5 years of experience working with administrative computing software, multiapplication, client-server database environments.
  • Experience managing ERP systems required.
  • Experience with the Ellucian product suite is required.
  • Experience with MS-SQL and SQL Server Management Studio is required.
  • Must be able to write macros/programs.

The University of Pikeville offers a competitive salary commensurate with qualifications and experience. UPIKE offers a competitive benefits package including medical, dental, vision, and life insurance, telemedicine, long-term disability, tuition waivers, a 403(b)-retirement plan, and HSA, FSA, & dependent care accounts. UPIKE also offers a generous holiday schedule and paid leave program.

Important Notes: Resume and other application materials will be reviewed to determine if you meet the required qualifications for the position. If it is determined that you meet the required qualifications, your application materials will be used to identify a top group of the most highly qualified candidates. Please, specifically address the qualifications, competencies and desired qualifications in your resume and application materials.

The University of Pikeville is committed to providing a safe and productive learning, living and working community. To achieve this goal, we conduct background investigations for all final applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial and/or motor vehicle history. 

The University of Pikeville is an equal opportunity employer committed to assembling a diverse, broadly trained faculty and staff. The University of Pikeville does not discriminate on the basis of race, ethnicity, color, sex, gender, gender identity, sexual orientation, religion, national origin, age or disabilities in its programs, activities, hiring, or the admission of students. 

For more information about the University of Pikeville, please visit http://www.upike.edu. Interested applicants should complete the online application by visiting http://jobs.upike.edu. In addition to the application, interested applicants are requested to attach to their application a letter of interest, current resume, and the contact information for three to five professional references.

Date Posted: 09/03/2021
Department: Information Tech/Adm Computing
Employment Type: Full-Time (40 hours)
Position Type: Staff
We are no longer taking applications for this position.