Graduate Assistant for Communications - Admissions Office

The University of Pikeville is seeking a dynamic and committed professional to serve in the role of Graduate Assistant for Communications in the Office of Admissions. This position will be responsible for the dissemination of admissions communication materials and maintenance of student data in Ellucian. This position is a Graduate Assistant, day-shift position working Monday-Friday. 

Responsibilities:

1. Import applications to Ellucian daily.
2. Consolidate student records using critical reasoning.
3. Retrieve daily reports from SLATE database.
4. Merge and print address labels for daily mailings.
5. Assemble welcome and acceptance packets.
6. Organize and monitor inventory of marketing materials and notify management when reorders are needed.
7. Periodically review marketing materials for corrections and updates.
8. Assist team with the development and implementation of marketing plans.
9. Work closely with UPIKE’s Mailroom to ensure the prompt delivery of all mailed pieces.
10. Place phone calls to potential applicants and serve as a liaison for future Bears.
11. Utilize meticulous attention to detail and organization to ensure each item is delivered to the appropriate person when working with many pieces of information.
12. Research and correct bad addresses from returned mail.
13. Add and match Financial Aid statements to student accounts.
14. Print and mail Financial Aid Letters as needed.
15. Maintain confidentiality of all records.
16. Serve as a contact point for students who may visit the office.
17. Conduct campus tours as needed.
18. Serve as on campus support for Graduate Recruitment while Associate Director of Admissions is out recruiting.
19. Perform other duties as directed.

Relationships: 

Position requires daily contact with co-workers, supervisors, and student workers in order to communicate, resolve issues, and ask/answer any questions which may arise. Contact with students, parents, and the public is required in order to exchange information and complete all tasks required. These relationships are maintained through e-mail, text messaging, fax machine, and person-to-person contact.

Education/Skill Requirements:

• Bachelor’s degree required or earned by start date.
• Ability to thrive in a fast-paced, deadline-heavy environment.
• Must be proficient with Microsoft Office software (Word, Excel, and Outlook).
• Must be able to multi-task and maintain good customer service skills.
• Expected to maintain confidentiality and professionalism.
• Must have strong organizational skills, basic clerical skills, and attention to detail. 
• Must be familiar with operating office equipment, e.g. computer, telephone, fax, printer/copier, scanner, shredder. 

Additional Skills Desired: 

• Experience with Slate CRM or another database software. 
• Experience with print and digital marketing. 

** Graduate Assistants receive tuition waivers of up to 6 hours of classes per semester, housing & a meal plan. However, if the GA does not reside on campus, then he/she will receive a monthly stipend in lieu of room & board. The meal plan covers the actual number of weeks that classes are in session during the fall, spring, and summer semesters.

Important Notes: Resume and other application materials will be reviewed to determine if you meet the required qualifications for the position. If it is determined that you meet the required qualifications, your application materials will be used to identify a top group of the most highly qualified candidates. Please, specifically address the qualifications, competencies and desired qualifications in your resume and application materials.

The University of Pikeville is committed to providing a safe and productive learning, living and working community. To achieve this goal, we conduct background investigations for all final applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial and/or motor vehicle history.

The University of Pikeville is an equal opportunity employer committed to assembling a diverse, broadly trained faculty and staff. The University of Pikeville does not discriminate on the basis of race, ethnicity, color, sex, gender, gender identity, sexual orientation, religion, national origin, age or disabilities in its programs, activities, hiring, or the admission of students.

For more information about the University of Pikeville, please visit http://www.upike.edu. Interested applicants should complete the online application by visiting http://jobs.upike.edu. In addition to the application, interested applicants are requested to attach to their application a letter of interest, current resume, and the contact information for three to five professional references.