Coordinator of Supplemental Instruction

The University of Pikeville currently seeks a Coordinator of Supplemental Instruction who is responsible for assisting the director in managing the Supplemental Instruction (SI) operations for the Center for Academic Excellence. The Coordinator is responsible for developing SI, identifying resources for learning support and providing outreach to the university community. The coordinator will work in direct collaboration with the director to create a safe, engaging, and inclusive learning environment for all students at the University of Pikeville.


  1. Assists the director in the coordination of recruiting, hiring, and evaluating of supplemental instructors.
  2. Coordinates online, asynchronous, and face-to-face supplemental instruction.
  3. Responsible for monitoring budgets for SI based upon student needs.
  4. Collaborates with academic colleges and student affairs to design, execute, and evaluate SI.
  5. Assists with outreach, GROWL, orientation, potential student events, and marketing materials to promote SI.
  6. Oversees supplemental research initiatives and coordinates conference travel.
  7. Assists students and faculty with customer service issues and provides solutions.
  8. Creates and assess initiatives as they pertain to student success and how it will help various committees on campus.
  9. Assists in the creation and assessment of seminars and workshops for student success.
  10. Provides additional SI coverage as needed according to demand.
  11. Monitor website and content and recommends changes and updates.
  12. Assists management of the Center for Academic Excellence student intake process.
  13. Assists with overseeing the Center for Academic Excellence, in absence of the director.
  14. Maintain proper social media engagement and marketing materials.
  15. Maintain Canvas resource page for all students – including the creation of materials for that page.
  16. Support and help maintain the training and evaluation of the supplemental instructors.
  17. Perform other duties as assigned.


Position requires daily contact with co-workers, supervisor, students, faculty, and staff in order to effectively coordinate the SI program. These relationships are maintained through e-mail, fax, telephone, and person-to-person contact.

Education/Skill Requirements:

  • Bachelor’s degree required.
  • Must be student oriented and have a compassionate nature with the ability to be empathetic to student needs.
  • One year of experience in a student services role is preferred.
  • Experience with helping at-risk students in a university environment is preferred
  • Knowledge and experience with student service factors in higher education.
  • Ability to work in a fast paced, collaborative environment.
  • Ability to creatively solve student issues in a timely manner.
  • Possess a valid driver’s license and a clear driving record with the ability to drive a 12-passenger van as permitted by the university.

The University of Pikeville offers a competitive salary commensurate with qualifications and experience. UPIKE offers a competitive benefits package including medical, dental, vision, and life insurance, telemedicine, long-term disability, tuition waivers, a 403(b)-retirement plan, and HSA, FSA, & dependent care accounts. UPIKE also offers a generous holiday schedule and paid leave program.

Important Notes: Resume and other application materials will be reviewed to determine if you meet the required qualifications for the position. If it is determined that you meet the required qualifications, your application materials will be used to identify a top group of the most highly qualified candidates. Please, specifically address the qualifications, competencies and desired qualifications in your resume and application materials.

The University of Pikeville is committed to providing a safe and productive learning, living and working community. To achieve this goal, we conduct background investigations for all final applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial and/or motor vehicle history.

The University of Pikeville is an equal opportunity employer committed to assembling a diverse, broadly trained faculty and staff. The University of Pikeville does not discriminate on the basis of race, ethnicity, color, sex, gender, gender identity, sexual orientation, religion, national origin, age or disabilities in its programs, activities, hiring, or the admission of students. Inquiries may be directed to the University of Pikeville Title IX Coordinator by calling 606-218-5344.

For more information about the University of Pikeville, please visit Interested applicants should complete the online application by visiting In addition to the application, interested applicants are requested to attach to their application a letter of interest, current resume, and the contact information for three to five professional references.


Date Posted: 12/21/2020
Department: Student Success
Employment Type: Full-Time (40 hours)
Position Type: Staff